B2C/ D2C Commerce
Create shopping experiences so personal, they feel designed for one.
Let the shopper feel like your only customer. Our Magento and Adobe Commerce magic makes B2C and D2C stores that load fast, look great, and turn browsers into buyers.
Our partners
Platforms you trust. Results you’ve never seen.
Why Your B2C/D2C Store Isn’t Growing
The real roadblocks between you and your customers
The Amazon Tax
The Amazon Tax
Marketplaces take 15-30% per sale—and your customer. While you pay, Amazon studies your buyers and launches cheaper competing products. By 2025, sellers will spend $212B just to reach customers they can’t even email.
The $40 Customer That Should Cost $10
The $40 Customer That Should Cost $10
The Return Headache That Kills Sales
The Return Headache That Kills Sales
The Silent Profit Killer: Returns
The Silent Profit Killer: Returns
The Amazon Prime Effect
The Amazon Prime Effect
Customers expect free two-day shipping. Without Amazon’s 110+ fulfillment centers, you’re stuck with high costs and delays—while customers track their package 17 times, wondering why it’s late.
The Right Tools to Scale & Convert
The tech and tactics behind B2C/D2C stores that sells
Personalized Shopping Experiences That Convert
Personalized Shopping Experiences That Convert AI-driven recommendations turn browsers into buyers. Our eCommerce stores learn customer preferences, predict what they’ll want next, and personalize every touchpoint. Shoppers spend 40% more on platforms that understand them—boosting engagement, retention, and revenue.
Seamless Omnichannel eCommerce Solutions
Seamless Omnichannel eCommerce Solutions Your customer starts on social media, checks your site, and visits your store. Our B2C eCommerce integration ensures they never have to start over. With real-time inventory sync and BOPIS (Buy Online, Pick-up In Store), you’ll deliver the frictionless experience today’s shoppers demand.
Performance Optimization for Higher Conversions
Performance Optimization for Higher Conversions Three seconds. That’s how long today’s online shoppers wait before bouncing. Our Magento eCommerce stores load in under one second. We optimize every aspect of your eCommerce platform—from images to checkout—creating lightning-fast shopping experiences that convert browsers into buyers.
Social Commerce & Marketing Automation
Social Commerce & Marketing Automation Social platforms are where your B2C customers live now. We build eCommerce solutions that enable direct purchases from social posts without friction. Our marketing automation tools for eCommerce businesses drive engagement through AI-powered email/SMS retargeting and loyalty programs that keep customers coming back.
Precision Targeting for eCommerce Growth
Precision Targeting for eCommerce Growth Stop wasting ad dollars on people who’ll never buy. Our eCommerce marketing strategies use AI-driven audience segmentation to find your ideal customers based on behavior, not just demographics. We identify your best customers, find more just like them, and optimize every stage of your eCommerce funnel.
Data-Driven eCommerce Analytics
Data-Driven eCommerce Analytics Forget vanity metrics. We build eCommerce analytics dashboards that show exactly which products drive loyalty, which customers spend the most, and which marketing actually works. When you know your repeat purchase rate is 22% higher for certain products, that changes your entire B2C strategy.
Scalable eCommerce Platforms Built for Growth
Scalable eCommerce Platforms Built for Growth When Black Friday hits and your traffic spikes 500%, your eCommerce website needs to handle it without a hiccup. We build on scalable eCommerce platforms that grow with you—whether you’re doing $10K or $10M a month. No downtime, no lost sales, no stress.
Case Studies
Get a close look at
how we’ve made a difference
Manufacturing
|
Magento 2.4.4 Compatibility
Optimized quoting and sales workflows through Salesforce, CPQ, and Duchess Integration, enabling faster, error-free quoting.
+88%
faster
quoting
100%
real-time
data sync
Manufacturing
|
Magento 2.4.4 Compatibility
Automated quoting and eliminated pricing errors through Epicor CPQ & Magento Integration, enabling seamless B2B eCommerce scaling.
+75%
faster
workflows
100%
real-time quoting
accuracy
Industrial Manufacturing
|
Akeneo PIM
Enhanced product management and B2B ordering with Akeneo PIM, million+ SKU imports, and a custom PO system for faster procurement.
+1 Million
SKUs managed effectively
Work with Us
Unlock growth with full-stack eCommerce expertise
Resources
Stay ahead. Insights for your ecommerce growth.
FAQs
What do you mean by B2C commerce?
B2C commerce is all about businesses selling directly to consumers through online platforms. From designing engaging websites to implementing eCommerce development strategies, B2C focuses on creating seamless shopping experiences tailored to the needs of everyday buyers.
How do you optimize the user experience (UX) on a B2C platform?
It’s all about UX optimization. By creating intuitive navigation and enhancing product discovery, we make it easier for your customers to find what they’re looking for. The goal? A smooth, enjoyable journey from browsing to checkout.
How can I personalize the shopping experience for my customers?
Personalized shopping is key to customer satisfaction. Using dynamic content like tailored recommendations and custom promotions, you can create a shopping experience that feels unique to each customer—turning casual visitors into loyal buyers.
What is checkout optimization?
Checkout optimization makes the final step effortless. From one-page checkout designs to strategies that reduce cart abandonment, it ensures your customers complete their purchase without unnecessary friction.
How do I build a B2C eCommerce store that converts mobile shoppers?
Our approach focuses on creating lightning-fast mobile experiences with intuitive one-thumb navigation and simplified checkout flows. We implement Hyvä for Magento to achieve sub-1-second load times, which is crucial since 67% of mobile users abandon sites that take over 3 seconds to load.
What's the difference between B2C and D2C eCommerce strategies?
B2C (Business-to-Consumer) involves selling to consumers through various channels, while D2C (Direct-to-Consumer) eliminates middlemen by selling directly to customers. D2C requires stronger brand storytelling and customer relationships, but offers better margins and valuable first-party data that improves personalization.
How can AI personalization increase my eCommerce conversion rates?
AI personalization analyzes customer behavior patterns to deliver relevant product recommendations and dynamic content. Our implementations show that personalized shopping experiences typically boost conversion rates by 20-30% and increase average order values by identifying cross-selling opportunities based on actual purchase patterns.
What omnichannel features do successful B2C stores need?
Today’s winning B2C stores need unified inventory management across all channels, BOPIS (Buy Online, Pick-up In Store) capabilities, consistent pricing across platforms, and customer profiles that track behavior across touchpoints. These features create the seamless experience shoppers expect when moving between your website, mobile app, and physical locations.
How do I reduce customer acquisition costs for my D2C brand?
With CAC up 60% in recent years, we focus on both optimizing acquisition channels and improving retention. Our approach includes implementing AI-driven audience segmentation to target high-value prospects, creating personalized loyalty programs, and developing subscription models that increase customer lifetime value.
What technical solutions help reduce cart abandonment rates?
Cart abandonment, which averages 70% for B2C stores, can be significantly reduced through technical solutions like one-page checkout, saved payment methods, guest checkout options, and abandoned cart recovery automation. Our implementations typically reduce abandonment by 15-25% within the first 60 days.
