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B2C/ D2C Commerce

Create shopping experiences so personal, they feel designed for one.

Let the shopper feel like your only customer. Our Magento and Adobe Commerce magic makes B2C and D2C stores that load fast, look great, and turn browsers into buyers.

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Our partners

Platforms you trust.
Results you’ve never seen.

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Why Your B2C/D2C Store Isn’t Growing

The real roadblocks between you and your customers

The Amazon Tax

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The Amazon Tax

Marketplaces take 15-30% per sale—and your customer. While you pay, Amazon studies your buyers and launches cheaper competing products. By 2025, sellers will spend $212B just to reach customers they can’t even email.

The $40 Customer That Should Cost $10

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The $40 Customer That Should Cost $10

 
 
Acquisition costs have tripled—what once cost $10-15 now runs $30-45. Meanwhile, the $5.47T B2C eCommerce market is more crowded than ever, making it harder to win (and keep) customers.

The Return Headache That Kills Sales

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The Return Headache That Kills Sales

 
Shoppers expect a seamless app, website, and in-store experience. But disconnected systems mean different carts, inaccurate inventory, and lost sales—frustrating customers and killing conversions.

The Silent Profit Killer: Returns

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The Silent Profit Killer: Returns

 
A 30% return rate isn’t just a hassle—it’s eroding margins. A $50 return means lost shipping, restocking costs, and often the product itself. For most B2C brands, at 20% returns, many brands barely break even.

The Amazon Prime Effect

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The Amazon Prime Effect

Customers expect free two-day shipping. Without Amazon’s 110+ fulfillment centers, you’re stuck with high costs and delays—while customers track their package 17 times, wondering why it’s late.

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The Right Tools to Scale & Convert

The tech and tactics behind B2C/D2C stores that sells

Personalized Shopping Experiences That Convert

AI-driven recommendations turn browsers into buyers. Our eCommerce stores learn customer preferences, predict what they’ll want next, and personalize every touchpoint. Shoppers spend 40% more on platforms that understand them—boosting engagement, retention, and revenue.

Your customer starts on social media, checks your site, and visits your store. Our B2C eCommerce integration ensures they never have to start over. With real-time inventory sync and BOPIS (Buy Online, Pick-up In Store), you’ll deliver the frictionless experience today’s shoppers demand.

Three seconds. That’s how long today’s online shoppers wait before bouncing. Our Magento eCommerce stores load in under one second. We optimize every aspect of your eCommerce platform—from images to checkout—creating lightning-fast shopping experiences that convert browsers into buyers.

Social platforms are where your B2C customers live now. We build eCommerce solutions that enable direct purchases from social posts without friction. Our marketing automation tools for eCommerce businesses drive engagement through AI-powered email/SMS retargeting and loyalty programs that keep customers coming back.

Stop wasting ad dollars on people who’ll never buy. Our eCommerce marketing strategies use AI-driven audience segmentation to find your ideal customers based on behavior, not just demographics. We identify your best customers, find more just like them, and optimize every stage of your eCommerce funnel.

Forget vanity metrics. We build eCommerce analytics dashboards that show exactly which products drive loyalty, which customers spend the most, and which marketing actually works. When you know your repeat purchase rate is 22% higher for certain products, that changes your entire B2C strategy.

When Black Friday hits and your traffic spikes 500%, your eCommerce website needs to handle it without a hiccup. We build on scalable eCommerce platforms that grow with you—whether you’re doing $10K or $10M a month. No downtime, no lost sales, no stress.

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Case Studies

Get a close look at
how we’ve made a difference

Duke- logo
A man's hand taking fresh food from a stocked shelf.

Manufacturing | Magento 2.4.4 Compatibility

Optimized quoting and sales workflows through Salesforce, CPQ, and Duchess Integration, enabling faster, error-free quoting.

+88%

faster
quoting

100%

real-time
data sync

FHC logo
FHC South Gate location.

Manufacturing | Magento 2.4.4 Compatibility

Automated quoting and eliminated pricing errors through Epicor CPQ & Magento Integration, enabling seamless B2B eCommerce scaling.

+75%

faster
workflows

100%

real-time quoting
accuracy

CICERO-logo
Four men loading and unloading goods from a top-angle view.
 

Industrial Manufacturing | Akeneo PIM

Enhanced product management and B2B ordering with Akeneo PIM, million+ SKU imports, and a custom PO system for faster procurement.

+1 Million

SKUs managed effectively

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Work with Us

Unlock growth with full-stack eCommerce expertise

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Resources

Stay ahead. Insights for
your ecommerce growth.

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FAQs

What do you mean by B2C commerce?

B2C commerce is all about businesses selling directly to consumers through online platforms. From designing engaging websites to implementing eCommerce development strategies, B2C focuses on creating seamless shopping experiences tailored to the needs of everyday buyers.

It’s all about UX optimization. By creating intuitive navigation and enhancing product discovery, we make it easier for your customers to find what they’re looking for. The goal? A smooth, enjoyable journey from browsing to checkout.

Personalized shopping is key to customer satisfaction. Using dynamic content like tailored recommendations and custom promotions, you can create a shopping experience that feels unique to each customer—turning casual visitors into loyal buyers.

Checkout optimization makes the final step effortless. From one-page checkout designs to strategies that reduce cart abandonment, it ensures your customers complete their purchase without unnecessary friction.

Our approach focuses on creating lightning-fast mobile experiences with intuitive one-thumb navigation and simplified checkout flows. We implement Hyvä for Magento to achieve sub-1-second load times, which is crucial since 67% of mobile users abandon sites that take over 3 seconds to load.

B2C (Business-to-Consumer) involves selling to consumers through various channels, while D2C (Direct-to-Consumer) eliminates middlemen by selling directly to customers. D2C requires stronger brand storytelling and customer relationships, but offers better margins and valuable first-party data that improves personalization.

AI personalization analyzes customer behavior patterns to deliver relevant product recommendations and dynamic content. Our implementations show that personalized shopping experiences typically boost conversion rates by 20-30% and increase average order values by identifying cross-selling opportunities based on actual purchase patterns.

Today’s winning B2C stores need unified inventory management across all channels, BOPIS (Buy Online, Pick-up In Store) capabilities, consistent pricing across platforms, and customer profiles that track behavior across touchpoints. These features create the seamless experience shoppers expect when moving between your website, mobile app, and physical locations.

With CAC up 60% in recent years, we focus on both optimizing acquisition channels and improving retention. Our approach includes implementing AI-driven audience segmentation to target high-value prospects, creating personalized loyalty programs, and developing subscription models that increase customer lifetime value.

Cart abandonment, which averages 70% for B2C stores, can be significantly reduced through technical solutions like one-page checkout, saved payment methods, guest checkout options, and abandoned cart recovery automation. Our implementations typically reduce abandonment by 15-25% within the first 60 days.